Groovy Subscriptions, the provider of our services, places a high value on the privacy of our customers, employees, consumers, business partners, and other stakeholders. This Privacy Policy is intended to clearly explain how we collect, use, and share personal information. Should our privacy practices change, we will update this policy accordingly.
Upon installation of our app, certain personal information is automatically accessible to us. This includes the collection of your email address for the purpose of contact regarding our services, data about websites visited through the Company, including IP address, visit time, and other network information. This information is necessary for the provision of our services. Additionally, personal information about your customers may be collected with your permission for the purpose of providing services to you and your customers.
When a merchant's customer places an order or makes a purchase, we receive information about the transaction and the customer. This includes collecting the customer's name, email address, shipping and billing address. We also collect the last four digits of the payment card, expiration date, and card type for subscriptions with automatic charging functionality. This information is necessary for providing the service to both the merchant and the customer. Additionally, when customers browse the merchant's shop, network information such as IP address and visit time may be collected for the purpose of providing the service.
Personal data collected is stored on secure servers. Sensitive personal information is encrypted using industry standard AES-256 algorithm and access is restricted. While we make every effort to protect personal data, no method of transmission or electronic storage can be guaranteed as completely secure.
Personal data received for the purpose of providing the service will be deleted seven days after the merchant discontinues use of the service and uninstalls the app, unless it is necessary to retain it for business purposes. Customer data is automatically deleted upon receiving an automated request from Shopify or upon cancellation of subscriptions, with the option to automatically delete data associated with cancelled subscriptions.
Cookies are utilized to provide the service, including session cookies for identifying the merchant when accessing administration pages, security cookies for security purposes, and preference cookies to remember settings and preferences.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under the age of 18. Should a parent or guardian become aware that their child has provided us with personal data, they are encouraged to contact us. If we are made aware of any collection of personal data from children without verification of parental consent, we will take necessary steps to remove that information from our servers.
We reserve the right to modify this privacy policy from time to time. Any changes will be communicated through a notice on our website or by other means. We encourage you to review this policy regularly for any updates or changes. The updated policy will be effective immediately upon posting.
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to access, correct, or delete any personal information we have collected about you, please contact us at dpo@groovy.cloud. We will make every effort to address your inquiry in a timely manner.